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Frequently Asked Questions

Some Important FAQ's

Few Responses to Kenya Insurance Queries

A: Clear Vision Insurance Agency offers various policies including life, health, motor, property, travel, and last respect cover. Additionally, micro-insurance and specialized risk protection plans are available, tailored to meet diverse client requirements. View all products here...

A: Premiums are calculated based on multiple factors including the insured's age, health, lifestyle, and occupation. Underwriting guidelines, policy type, coverage amount, term duration, and risk assessment models influence premium determination.

A: Life insurance is essential because it delivers financial security, compensating for lost income, paying off expenses, and preserving your family's living standards during unexpected events, ensuring their enduring financial stability.

A: The claim process is simple. After notifying us, our team assists in filing the claim, verifying details, and guiding you through the documentation until your claim is settled.

A: You can contact Clear Vision Insurance Agency on +254720741625.

A: Technology is fundamentally transforming the Kenyan insurance industry. Digital platforms and mobile applications now enable customers to purchase policies, file claims, and manage their accounts online making insurance more accessible and user-friendly.

A: Policy renewal can be done online through your account or by contacting our customer support. We also send reminders before your policy expires.

A: Recent regulatory updates, driven by Kenya's Insurance Regulatory Authority (IRA), have significantly bolstered consumer protection. Key impacts include:
  1. Enhanced Transparency: Insurers are now required to clearly outline policy terms and conditions, ensuring customers understand their coverage.
  2. Stronger Consumer Rights: There are improved dispute resolution processes and easier access to claim information.
  3. Standardized Policies:: New guidelines help standardize product offerings, reducing ambiguity and increasing confidence in the insurance market.

A: Absolutely. You can update or modify your coverage at any time by contacting our support team, who will guide you through the available options.

A: SOMA plan is a perfect solution for children's education as you have the option to withdraw 25% of sum assured in the last 4 years of the Policy while all along the life of the Principal Policy holder is insured in case of any unforeseen eventuality. View SOMA Plan brochure...

A: Our Legacy Last Expense Plan will offer you the opportunity to include parents below 74 years in the cover. View Legacy Plan brochure...
Insurance FAQs for Kenyan Clients